Swati comes with 14+ years of rich Analytics and Machine Learning experience and deep expertise in marketing, customer, risk, collections and operations areas within financial services. Currently leading the Business Consulting and Analytics Practice within JUST. She has led and been responsible for growing multiple client engagements on back of strong team management, sharp business acumen, analytics aptitude and domain expertise. Key areas of her functional expertise – include customer analytics – cross-sell/up-sell, retention, lead management, agent management analytics, credit risk: credit decisioning scorecards, behavioral modeling, account management strategies, collections and recovery analytics, machine learning: classification and regression, cluster analysis, logistic, GLM, OLS, neural network, random forest, decision tree, text analytics, sentiment analysis, & recommender systems.