Exam Conduct Manager
Location :
Mumbai
Job description
Skills & Abilities :
- Excellent planning, organisational and time management skills
- Proficiency in data analysis and interpretation with strong analytical skills
- Strong written and verbal communication skills
- Familiarity with examination management software, online testing platforms, and data management systems.
- Meticulous attention to detail.
- Strong leadership and interpersonal skills
- Commitment to upholding the highest standards of integrity, confidentiality, and fairness
Roles & Responsibilities :
- Ensure compliance with instructions manual, audit parameters and execution of responsibilities by individuals present at the exam center with various remote proctoring methods. Generate regular reports and provide recommendations for continuous improvement of process and Mettl platform.
- Ensure that temporary verifiers are hired and trained to audit Unfair Mean cases
- Ensure that the internal team audits the penalty cases and that they are presented to the exam department and the HOD for further action.
- Ensure that examination data and report are published timely and accurately to the respective stakeholders
- Oversee the administration of examinations, ensuring adherence to established procedures, security protocols, and University regulations
- Ensure that the examination process, including the online examination portal, runs smoothly from exam registration to exam conduct
- Make sure the end-user experience on the Examination Portal is smooth and seamless.
- Co-ordinate with officials (Internal and External) to complete the center audit and center shortlisting process as per the deadline
- Ensure exam readiness before the start of each exam, which includes logistics, planning, and execution of online /offline examinations.
- Ensure the vendors associated for conducting the examination follow all the University Guidelines & Protocols
- Implement and maintain rigorous examination security measures to prevent cheating, misconduct, and ensure students are aware of and follow the exam protocol.
- Collaborate with internal & external stakeholders, including functional heads, administrators, IT, Observers, Invigilators and vendors to gather input, address concerns, and ensure smooth coordination of examination-related activities.
- Stay updated on relevant University regulations, and industry standards related to examination management and ensure compliance within the organisation.
Education & Work Experience :
- Bachelor's degree in business administration, operations management, or a related field.
- Prior experience of 7 to 10 yrs in examination management, assessment development, or a similar role within an education sector.
