• Excellent interpersonal, communication, and multitasking skills.
• Ability to maintain confidentiality and handle high-pressure situations with tact and professionalism.
• Extremely proficient with Microsoft Office Suite, handling office equipment & documentation.
• Ability to work independently and reliably.
• Flexible and adaptable in various situations and when interacting with many different personalities.
• Ability to organise, excellent time management and multi-tasking ability

Executive & Secretarial Support:

• Manage domestic travel logistics, including flight bookings, ground transport, and accommodation arrangements.
• Prepare and organise materials for meetings, including agendas, presentations, minutes, and follow-up action items.
• Draft, review, and manage professional correspondence, reports, and internal communications on behalf of the PVC.
• Coordinate HRMS-related approvals (e.g., leave, OD, appraisals, separation clearances).
• Facilitate review and execution of agreements and important documents.
• Organise and support internal/external meetings, including vendor and client visits, with arrangements for hospitality and parking.
• Assist in planning and coordinating institutional events and festive celebrations.
• Manage the PVC’s calendar, schedule appointments, coordinate internal and external meetings, and handle rescheduling or conflicts efficiently.

Operations Coordination – Non-Campus NCDOE Locations:

• Oversee lease registration and renewals for non-campus centres.
• Coordinate repairs, maintenance, and procurement of equipment and services.
• Manage relationships and service contracts with housekeeping and security vendors.
• Process PRs/POs for facility management staff (security, housekeeping, peons).
• Support IT team roster planning, conflict resolution, and vendor coordination.

Financial & Administrative Management:

• Handle petty cash operations for the NCDOE Mumbai office.
• Review vouchers and verify bills for accuracy and compliance.
• Monitor and ensure timely processing of rent, maintenance, and electricity payments.

Sales Operations – Authorised Enrollment Partner (AEP):

• Review and verify documentation for onboarding new partners or changes in existing partner details.
• Issue program and community licenses to AEPs.
• Draft and maintain agreements with AEPs.

Empowered Committee (EC) Meeting Coordination:

• Schedule meetings by coordinating with committee members.
• Prepare agendas, collate approval notes, and draft minutes of meetings.
• Maintain documentation and records of all EC meetings.

Internal Communication & Liaison:

• Act as the central point of contact for coordination with internal departments and central teams.
• Track task progress, follow up on pending items, and ensure timely closure.
• Track pending tasks and ensure timely follow-ups and closure on key issues and projects.
• Support the PVC in document reviews, reporting, project updates, and general administrative oversight.

• Bachelor’s degree in Business Administration, Management, or related field.
• 7 to 10 years of experience in a secretarial or executive support role, preferably within an academic or institutional setting.